Best Western Plus Inn of Santa Fe

"I stayed here earlier this month and found it to be a really nice place. There is a lovely hot tub, guest laundry facilities, and a complimentary water/coffee/tea station (they had jasmine tea; fancy!). The hotel was clean and cozy, with Sothwestern decor amidst the amenities you want and expect. Everyone was nice. I have two complaints. The pillows were awful and need to be thrown away. Hotels need to be rotating mattresses and replacing pillows regularly, but I have yet to find a place that does either. The bed was actually not bad for a hotel, but we wished we had brought our own pillows. Our indoor allergies were really set off by being here. It's a clean hotel, for sure, but not a new building, and if you're sensitive to indoor allergens you might be more comfortable outside the hotel than inside it. This won't be an issue for most people; if you're unfortunate enough to get it, this review is for you. Most people would not even notice."

"Marla at the front desk was amazing!!! It was pretty busy as check in when we arrived but Marla got everyone including us checked in promptly! She even accommodated my request of a first floor room by the exit for my dogs, with a complimentary upgrade. We actually came here from the coyote hotel up the road as they didn’t have anything bigger than a twin available & honestly I’m glad they were full. Our room smelled good & was clean when we arrived, the bed is comfy, & the room was spacious. Cannot recommend enough when staying in Santa Fe!! Thank you Marla for such an awesome stay!"

"Marla is a life saver. She was very patient answering our questions over the phone and helped us with a quick and pain free check in. Room is clean and better decorated than I expected. If I pass through Sante Fe again I will make a point to stop here. If you have pets I would recommend staying here. Staff is more friendly than I’ve encountered at other hotels in the area."

"Staff was super nice. Check in was quick and easy. We were able to check in a bit sooner as well. The room was clean and cozy. Would book again.Breakfast was pretty standard but over all worth it. The bed itself was cozy and comfortable."