Best Western Troy Hotel

"I walked in, immediately felt like home. The staff were not employees, they treated you as they had known you forever. Kind , caring, funny. I loved it .I will always stay here, in the future."

"Staff here are fantastic, helpful and very hospitable. The room we had was very spacious. Breakfast was ok. Coffee was not impressive. Facility needs some updating. Exterior looks like it is under construction. Inside of bathrooms are tired and overall in need of a make-over. Good value."

"This is a nice hotel, I feel safe, it's clean and the staff has been fine, helpful. There's a few places to eat nearby but there's a perfectly fine breakfast with cereal, yogurt, fruit, sausage, gravy, eggs, biscuits, bread, a toaster, etc. I have a fridge and microwave in my room. They have wonderful black out curtains so it's pretty dark when those are closed. There's an indoor pool. The parking lot is in the front where everyone comes in, I have my fan on which helps with any noise but it doesn't bother me, not sure about the back. The bed is very comfortable. I'm very satisfied with my stay and would return if in the area. **Update I tried to use my jet tub and couldn't get it to work, the knobs won't turn and the button doesn't do anything. I took a regular bath and went to the front desk, but the gentleman there has no idea how these work. I asked him to make a note of it since there's no directions. I was really looking forward to it too after walking around for the past week. I'm leaving in the morning so having someone fix it won't help me now, so I'm a bit disappointed. However I've still had a good stay and hopefully my shower in the morning is good **Additional update when checking out I asked about the tub and I was told it's not hooked up, employees should know that and they are updating rooms and removing them. I wish someone would have told me that at check in, even though I didn't request a room with this type of tub I was just disappointed that it didn't work and I didn't know, thinking I was doing something wrong to get it to work. Put something on the tub saying it doesn't work, etc. I left a little disappointed but at least it's not because I'm too stupid to figure out how to use the tub."