Club Quarters Hotel Central Loop, Chicago

"Great hotel. Clean. Props to service 24/7. Front desk is very knowledgeable. Just wish the hotel would communicate to guests (not limited to but especially full nights) that guests on floor 3-7 can (and are encouraged to take) the second set of elevators which are faster because they go to fewer floors. That way, people on 8-10 don’t wait forever. They say they tell guests but 10 out 10 times surveyed the last 2+ months no guest knew about it. So everyone is taking the same two elevators while people on floors 3-7 also have the option of taking a whole set of other elevators next to the ones everyone gravitates to. That should be a win win for those on 3-7 as well as those on 8-10. Despite my many comments, I don’t think they appreciate that. Anyway shout out to Gabriela, Maria and Mauricio in housekeeping who are exceptional. And Daniel, Melana, and Lara who work hard and always try to be helpful. Front desk hopefully knows they make the guest experience great. Kudos to the leadership at the hotel which includes Joanna, Heather, Papa, and Gabby."

"I accidentally booked a day later than I planned and was met with a completely understanding staff and they helped take care of me every step of the way. Mike Perez was a breath of fresh air compared to other hotel staff I’ve had in recent years. (Probably ever!) overall the experience was really nice! The rooms are a tad smaller than I anticipated but in the city I didn’t expect a super large area anyways. Plus their breakfast is well worth it!"

"I LOVED IT!! I read A LOT of mixed reviews in regards to CL/CQ. I hesitated to book, but the location, price, and consistent positive reviews of staff, were enough for me. I simply could not have been happier. everything , top to bottom, lobbies, rooms, lounges, all of it, super clean. Well maintained. I would go so far as to say luxe touches. The elevator has a marble floor with an inlaid brass logo of hotel. Elegant. There were crystal brilliant light fixtures. Furniture was up to date and well cared for. Carpeting was super clean. I simply cannot fathom why or how anyone has reviewed this hotel in any negative light. I grew up in the hospitality business so my bar is not set low and I was incredibly impressed. There is an enormous lounge off the lobby. I arrived super early and was told about a private lounge and invited to me to unwind and have a coffee before I ventured out for the day. When I entered, it was like an oasis with a barista style multi option machine. Comfortable furniture, Television, and work stations. The room was really, really nice. The bed provided blissful sleep. The bathroom was gleaming. Toiletries were full size Bigelow brand. Fridge, microwave, Nespresso, arm chair, and office chair that was like a recliner! Spending time in the room was a mini vacation of its own after long days. Streaming my favorite shows made it homey! And 100% soundproof. Very surprising. Book this spot!! The people, the place, the location, you will be happy!"

"I've stayed at other Club Quarters locations across the country, but this was my first time at the Loop location. I was skeptical based on some of the very low reviews, but found it great for a short stay. Club Quarters in my experience isn't luxurious, but always clean, efficient service, comfortable rooms, and affordable, and this location was all of those. It was surprisingly quiet, and I never waited more than a minute for the elevator, despite it being fairly full. The filtered water was greatly appreciated. Nice luggage bench inside the closet, so all belongings could be put away. Despite being a "small queen" room and priced appropriately, the room was still a comfortable size for a 2-night stay. A refrigerator and microwave would make it more feasible for a longer stay, and the carpets / fixtures could use updating. I had no need for them, but the bathroom toiletries are charged to the room if taken at the end of the trip, and there's a small sign indicating this - could easily be missed. TV was a bit dated, unable to connect streaming services but was not a problem for me. Location cannot be beat, and I felt safe walking back alone late after a show at the stadium. Would gladly stay again for a short trip."