Embassy Suites by Hilton St. Louis Downtown

"Stayed between Christmas til Saturday. Our stay was beautiful, the room was very clean and filled with plenty of towels. The breakfast service was wonderful and the entire staff were very polite. Seeing the cooks go above and beyond was great and seeing Ridge in action was a plus. You can see and feel hospitality in the dining hall. Tera was a great bartender as she handle the happy hour rush with a great smile, good vibes and patience with everyone. The valet parking service was fast and even with the change in cars, they made it an easy process to get a new sticker. Front desk lady with the amazing style greeted us very time which felt great. Thanks again for a great stay!!"

"A buddy and I are on a 5 day road trip throughout some of the states and we’re visiting from NYC. St. Louis was our last stop and we’ve stayed at multiple Hilton locations throughout, but I just had to leave this received. There was a gentleman at the front desk who checked my friend and I in (mentioned his love for sports and at John’s) and immediately made me feel right at home. Check in was incredibly smooth and he let me know what the hotel had to offer. Greatly appreciated and one of the warmest welcomes this trip. Ryan was our bartender during evening reception and he was awesome. Great local recommendations, friendly, and made delicious drinks. Carried on our conversation even though I’m sure we were talking on and on for too long. These two gentleman made our time at the Hilton great so far and I look forward to the rest of our stay :)"

"I apologize for writing this review so late! The holidays got away with me. I truly can’t express how amazing the service we received from the Embassy was. We also rented their partner venue, the National Blues Museum, and the level of support we received there was outstanding. Cora, Kelli, and Mark jumped in headfirst to support our very demanding event schedule and were on site from morning to night making sure everything ran smoothly. They were consistently friendly, welcoming, resourceful, and truly dedicated to helping us in every possible way. Kelli went above and beyond assisting with shipping packages to the hotel, keeping extremely detailed and accurate records so that not a single item went missing. She was proactive, organized, and incredibly helpful. She also took the lead in troubleshooting a UPS delivery when a driver mistakenly believed a tariff had not been paid even though it had. She worked directly with the driver and helped coordinate communication until the package was successfully delivered, which was a huge relief for our team. When our venue TVs were accidentally removed a day early by our vendor, I reached out for help and the team immediately stepped in. They were quick, calm, and solution oriented and were able to secure replacement TVs right away, ultimately saving our meetings and keeping everything on track. The team handled all layouts, setup, breakdown, and catering for a large number of events, all of which were very different and required a high level of attention to detail. Throughout it all, they remained patient, professional, and incredibly gracious. Every single event was executed flawlessly, and their dedication, positive attitudes, and genuine desire to help made a lasting impression on our entire group. If we ever get a chance to go back, we would go straight to this place in a heartbeat. Thank you again to everyone at the Embassy Suites!"

"Don't normally review hotels, but this one was awesome. Big atrium on the 4th floor with a daily happy hour and free breakfast. Breakfast included many of the normal tasty things (potato bites, waffles, coffee), but also made to order omelets, yum. Room was on the 5th floor on the far east end, so there was kind of a view. It felt huge to me, and they did daily housekeeping. Glass door shower also felt huge. Gym was nothing special, but did the job. Front desk had stamps for sale, made sending a postcard (in their outgoing mail) really easy. A great experience all the way through."

"We reserved 3 rooms for a family trip. I was thoroughly impressed with our King-bedded room, which boasted ample space and a contemporary aesthetic. Typically, I avoid booking hotel rooms with carpet, but this particular location exceeded my expectations. Notably, the carpet lacked the musty odor often associated with hotel rooms. Furthermore, the room featured a compact microwave and refrigerator, a welcome bonus. Considering the value for the price of approximately $500 for four rooms for one night, I found it to be quite reasonable. Additionally, the food options in the kitchen were fairly priced for a hotel."