Holiday Inn Express & Suites El Reno by IHG

"TLDR: A man named Johnny assisted me to a much needed night of rest. I was traveling alone cross country headed East. I booked a hotel in OKC a few days before without looking at the reviews. I was about 40 minutes away before I actually started looking. I decided I'm not going there. It was 10:30 at night. I was exhausted and came around a corner to see a group of hotels. This one was the most well lit and seemed to be the cleanest. I parked up front and hoped there were rooms available. I entered and was met with a friendly greeting by Johnny( I think that was his name). He was helping other guests when I entered. When it was my turn he was able to answer every question, quell all concerns, and got me booked quickly and efficiently for a night of rest. If all the employees are like him, I highly recommend!"

"I recently stayed at this hotel and overall, my experience was just okay. One of the positives is that the location is very easy to find. It’s conveniently situated near major roads, making it simple to get to without much trouble. Whether you’re using GPS or asking for directions, you won’t have a hard time locating it. The customer service was nice as well. The front desk staff greeted me warmly upon arrival and check-in was smooth and efficient. Anytime I had a question or needed assistance, they were polite and helpful, which made the stay more comfortable. It’s always good to be treated well, and the staff definitely made an effort to provide good service. As for the rooms, they were clean and tidy. The bedding was fresh, and the bathroom was spotless, which I really appreciated. Housekeeping did a good job maintaining the room during my stay. While the decor and furniture were pretty basic and nothing stood out as luxurious, everything was functional and neat. However, despite these positives, there wasn’t anything particularly memorable about the hotel. It served its purpose for a short stay, but I wouldn’t call it exceptional. It’s a good option if you’re looking for somewhere simple and reliable for a night or two, but don’t expect anything too fancy or out of the ordinary. Overall, I would rate my stay as satisfactory — nothing bad, but also nothing that really impressed me. It’s a decent place if you’re passing through."

"Definitely will not be disappointed with your stay. We have been here for four days and hate to leave so soon. Great place to rest!"

"After getting off the highway in OKC and being quite.....uncomfortable with the area and very poor customer service elsewhere, we looked further out on our route and found this place. We called and the lovely desk agent (who's name I wished I'd written down...older gentleman with long gray hair and glasses) got us into the last room for the night! He was such a delight to work with (PLEASE GIVE THIS MAN A RAISE, MANAGEMENT! You have a real gem working for you!) We were quite shocked when we opened the door to our room!!! The place was HUGE, quiet, and mostly clean. There was some hair left behind in some places, but after being on the road for 13+ hours, I really didn't care. The bed was insanely comfortable, the breakfast options were great (although the oj machine was down), and we really enjoyed our stay. We will definitely stay here again when we come back through in the Spring!"