Hyatt Regency Chicago

"First and foremost, you will not find a friendlier front desk staff in Chicago. These individuals make you feel welcome and appreciated. Tresa was nicest front desk person at a hotel that I have ever met. She went above and beyond! So grateful for everything she did to make me feel like a close friend. Rooms are nice, I was in the east tower. You won’t be blown away by the space or the bed, but you won’t be disappointed either. Views are nice depending on where your room is at. Some rooms have a beautiful view of the river or certain parts of the city and some rooms look into apartments. Big Bar is a popular place to socialize on the 2nd floor. I highly recommend you stop by even if it’s to just look at the center tower of spirits. Restaurants on site are decent. Food is middle of the road, but staff is very nice and attentive. It works in a pinch, but if you have the chance to explore the area, there are good restaurants around."

"Hyatt Regency Chicago is a fantastic hotel with a perfect downtown location. From the moment I arrived, the staff were welcoming, professional, and helpful. My room was spacious, clean, and offered breathtaking views of the Chicago River and city skyline. I appreciated the comfortable bed, modern amenities, and attention to detail throughout the hotel. Dining at the on-site restaurants was excellent, and the atmosphere was inviting. Everything about this stay, from service to comfort, exceeded my expectations. I would highly recommend Hyatt Regency Chicago to anyone visiting the city."

"Great hotel with a good location. Even staying here in January we were able to walk across the street and walk the river. Everything was clean and every team member we encountered were pleasant and happy to see us. Special shout outs to Roberto in valet, Andy at baggage, and Carlton at breakfast. We booked a standard king room, Globalist status, and got upgraded to a suite with a river view. Solid buffet breakfast with all the carbs, breads and pastries, you could possibly ask for. We were a little surprised how small the bathroom was in such a room as well as the floating floor really floating in several spots. The one negative, which I can’t blame the hotel, is the lounge shut down on our day of arrival. For a property this big I bet they could’ve moved the lounge during its remodel. Overall a good stay and we would stay here again should the need arise."

"This is my favorite place to stay in Chicago, the staff are friendly and very supportive. I’ve stayed there many times. On one occasion, I arrived early and the front desk agent (I think his name was Eric or Erin) charged an additional $29 for early check-in, even though it was Christmas Day, the hotel was quiet, and the city was essentially closed. Overall, everything else was perfect."