The Blackstone, Autograph Collection

"Amazing rooms, amazing workers, everything was outstanding. The real reason we had such an amazing trip, was all thanks to Lucy. I can’t write enough about her, from the lovely upgrade (thank you!!!) to the recommendations on what to see and where to go, we had the prefect weekend. Lucy deserves all of the props, she has made 2 Newley engaged lifelong customers. Even if I am not in Chicago, my first search for a hotel will be with the Marriott Bonvoy. I truly hope a manager or something sees this so that she can be given a proper shout out, a raise, a promotion, everything. She deserves it. Again thank you so much Lucy, we only hope the other Marriott hotels will live up to the amazing standard set by her."

"We had a lovely time here for a winter staycation. We requested a lake view, which I highly recommend! We loved the style of the whole hotel, including tasteful styling in the rooms and the cozy, classic, yet sophisticated vibe of the lobby. The elevators look so cool! I was expecting them to be slow but one always arrived within a minute. The room was comfortable and clean. The service was friendly and efficient. You can slightly hear the trains going buy along the lakefront, but it wasn't too bad. We had brunch on Sunday at the restaurant, and the food was delicious. Would definitely come again."

"My stay at the Blackstone was great. These "autograph" properties are not for everyone as they are mostly older historic properties, many of which like the Blackstone dont hide thier age. While I was worried a bit when I entered the lobby due to some very oldish looking furniture and slightly tattered carpets, my room was lovely with lots of space and roomy bathroom. The shower had some calcium stains that could easily be removed but they did not impact my use in any way. The workout room was good but some of the machines needed maintenance. Lastly, thier 1600 Club, which is assume is akin to normal Marriott MClubs, was well staffed and had a lovely and yummy spread. Location was great right on Michigan Ave in the South Loop, away from the bustle but close to the museums and easy access to the el."

"A amazing hotel by American standards, but what truly stood out was the amazing and prompt service from the staff—they attended to everything I needed right away. The rooms were very clean and well-kept, and the hotel overall was neat and a great place to stay. Location is excellent ."

"I had an exceptional experience at The Black Stone. The rooms are luxurious, spacious, and impeccably clean. The staff is extremely friendly and attentive, always ready to assist. Facilities, including the spa and restaurant, are top-notch. Definitely a five-star hotel I highly recommend."