The Langham, Chicago

"Absolutely stunning hotel. Superb service. Everyone was so nice and friendly. Nice and spacious room. The spa is top notch. Too bad I didn’t have time to enjoy it. Could totally spend a whole day there. Food is pretty good too."

"This was my first time staying with The Langham and I have to say I was blown away. I knew it was supposed to be very nice but I didn’t know the extent of that until I went. Just walking in the front doors you walk into a beautiful first floor that looked and smelled so clean. Marcus assisted us at the front desk with a very enthusiastic, polite, and charming manner. He helped us understand everything we were getting for perks and benefits for our stay. The room was gorgeous and I never felt as if anything was dirty or not cleaned well enough. This trip was for my birthday/ Valentines and I can’t thank the Langham for providing me such an amazing experience. I hope to be back soon."

"I stayed at The Langham, Chicago a few weeks ago, and the service was truly top notch from start to finish. After checking out around 1:00 PM, I didn’t realize until I was already at the airport that I had lost a very meaningful diamond carrot earring. I called the hotel around 6:00 PM, spoke with a team member, and then had to board my flight. When I landed, I had a voicemail asking me to call back. I was absolutely blown away to learn that three members of their security team went up to our room to search for the earring—and incredibly, they found it. It truly felt like finding a needle in a haystack. What impressed me even more was that they certified mailed it back to me that same night, at no charge. I have never experienced that level of care, urgency, and professionalism from a hotel staff. This went far beyond exceptional service. The entire stay was outstanding, and this experience truly reinforced why The Langham sets the standard for hospitality. I’m incredibly grateful and can’t recommend this hotel highly enough."

"This was a special stay that we shared with our son, wife and most importantly our 3-year-old granddaughter. Starting with Indra and Marcus at the front desk, and Alex at concierge, our experience with the splendors that the Langham had to offer began before we even entered our room! The ultra-professional team was accommodating at every turn. They made us feel like special guests and we knew that we were in good hands for the entire stay. Kudos to the concierge team who could recommend just the right place to eat for our circumstances. We also absolutely loved the Club Level floor! The rooms were an amazing tribute we have come to expect at such a fine hotel. On top of that, the availability of the club and again, the amazing staff of David, Jason, Nichole and the rest made us feel more at home then we feel at home! The Kids Suite definitely set you apart from the rest and needless to say was hit with our granddaughter. We can't wait to come back and do it all again. Langham! Please keep up the good work and excellent training."

"My wife and I are finally reflecting on our stay at The Langham, Chicago, from June 2021, when we got married and spent a few nights there with family. Although we grew up in the Chicago suburbs and know the city well, it was our first time staying at the Langham, and it left a strong impression. The most striking aspect was how spacious the room felt. We likely stayed in a Premier Room, which was quite large by city standards. The bed was massive, very comfortable, and just the right firmness. A detail that stands out is the space between the foot of the bed and the wall where the TV was mounted, which makes the room feel open and calm rather than cramped. The décor was elegant without feeling stuffy, highlighted by thoughtful touches like an espresso machine. The bathroom was another highlight: the frosted-glass window offered privacy while maintaining a sense of connection, and the rain shower had excellent water pressure and felt indulgent. The location is fantastic, convenient for work in the Loop, time in Grant Park, shopping on Michigan Avenue, or dining in River North or Fulton Market. During our trip, we ate nearby both nights, which made getting around easy and stress-free. The staff was warm and helpful throughout our stay, and breakfast at the hotel restaurant was memorable, even if the details are a bit hazy now. The lobby is beautiful, and several family members who stayed with us also commented on how much they enjoyed the hotel. At the time, pricing felt mid-range for a luxury hotel in Chicago, offering excellent value. It was summer, likely a less expensive time to visit, but even so, considering the room size, comfort, service, and location, it seemed like money well spent year-round. Thank you for such a wonderful experience. We would happily return and are eager to explore other Langham properties worldwide."