The Walnut Room

"What a great holiday tradition. Reservations opened a day early this year without warning so I was thrilled I was able to find something before Christmas. Customer service is over the top. Pretty fairies were offering fairy dust on your meal while asking you to make a wish. Super cute for the littles. Our waiter was amazing. Always attentive, refilled when needed, quick to take dirty plates. He made great suggestions in terms of meals and cocktails. Cocktails were on point. Old Fashion, Eggnog, and a holiday spritz were all delicious as was the infamous pot pie and chicken salad. We skipped dessert but lots of Frango mint options. Macy’s will always be Marshall Fields to me. The store looked absolutely beautiful."

"This was our first time and we enjoyed ourselves! The holiday decor was delightful. The food was delicious. Our waiter was nice but not attentive. We would recommend dining here. The meatloaf and the pot pie were a big enough serving size to split. All food was tasty and the tree was stunningly gorgeous."

"For some reason, whenever we walked by here I assumed I could never afford it. Then I looked up the prices and realized it’s a pretty standard meal price in Chicago. We were lucky to grab a last-minute early Monday reservation on OpenTable, because holiday resys drop in September and are listed as “sold out.” (If you have a flexible schedule, though, I would check daily - it only took two days for us to find an opening that worked.) Anyway, the Christmas magic was everything I could’ve hoped. The food was very homey and good, but my fiancé’s burger bun was really stale. Cocktails and dessert were delicious and fairly priced. Service was lightning fast - they even gave us the commemorative mugs we planned to buy ($5) for free because our dessert “took so long” (it took maybe ten minutes). The other staff, like photographers and fairies, are great. The fairies missed our table so if that’s a must-do for you, I’d ask your server to make sure they make it. It gets really chaotic around the tree but don’t be afraid to take your time and get photos. They don’t mind. I wouldn’t visit here outside the holidays - it is quite outdated and there is better food at a lower price downtown. But you can’t beat the vintage homey Christmas vibes here."

"I have not been to the Walnut Room since I was a child and was able to take my mom today for her birthday. The atmosphere is as lovely as I remembered it and absolutely still as magical. I loved the nod to the Marshal Fields origin. The food!!!! We started with a lovely charcuterie board with the best focaccia bread I have ever tasted! I had the Fields special salad- base of rye bread and swill with a wedge salad on top and thousand island dressing g topped with turkey, tomato, half an egg and olive- it was so beautifully presented and delicious. Others had pot pie and meatloaf and everyone loved it! I had the Frango ice cream pie and we had the chocolate cake- both were decadent treats. Well done!!!"

"The Walnut Room is an experience. One that we repeat several times a year. The food is full of flavor, filling, and will meet expectations based on the menu description. It is not the main selling point of the experience. The experience is due to the holiday specialty menu items decorations, and personnel that add to the experience. You can see interesting views from the windows of the restaurant. And the holiday tree decorated in Marshall Field’s colors is great to see. You must make a reservation if you want to dine here around the holidays. Non-reservation holders are restricted to a community dining experience at a high-top table close to the bar. Expect long lines and high pedestrian congestion around the Walnut Room during the holidays."