Dobbs Tire & Auto Centers

"Brought 19 year old Crossfire in with check engine light this morning at 7:15am.. No appt and hoping they could work it in. I left my car with the store manager Mike who was confident they could run diagnostics on it today and give me a call with their findings. I heard back from Mike by 9am with the diagnosis, work estimate, and an expectation that they could do the repair today and I could pick my car up by closing time. I told him I would call him back with a decision because it was an unplanned expense like most car repairs are and I needed to talk to my husband. After figuring out my plan, I called Mike back to discuss. He explained their fixed forever guarantee, even ways to pay if I needed to finance. I appreciated the time he took to explain things that are probably a pain point for most customers. I gave Mike the go ahead and my car was repaired and ready to pick up tgus evening. A coworker was dropping me off at the shop and with today's weather it took extra time to get from the office in West County to Dobbs in Collinsville. Thats when I met Stanley. It was nearly closing time but Stanley said it would be no problem and he would stay as long as I needed. That extra mile is why I go to Dobbs and have been a longtime loyal customer. My car is back on the road. I received same day service. Most importantly, I had 2 great Dobbs associates that helped at the beginning and end of my experience today. That made all the difference!"

"Took my car here because I caught a flat tire a few miles down the road and was very pleased with the service. I was able to air my tire up to make it to the shop & by the time I got there everything was fine. I thought the tire would have at least needed to be plugged but they explained to me how the weather can effect the tire pressure. I wanted to leave this review just based on their honesty. They couldn't find anything so I wasn't charged for anything. I know how hard it is to find honest mechanics sometimes that don't just tell you anything is wrong with your car just to make a dollar. If you are looking for honest, friendly & professional mechanics this is the place! I appreciate their kindness and integrity when it comes to the way they conduct business."

"My wife was able to get her tire taken care of quickly under $30 with a patch. Even though it was the end of the day and they were very busy, they still got her in and were so kind. Highly recommend! 10/10!"

"Dropped vehicle off for diagnostics in the morning and was advised that it should not be driven and the part had to be ordered for repair. They made sure to place the order for the part to be delivered the next day. I was called before 10AM the next day as services were complete. Vehicle repaired, codes cleared, reasonable price, great customer service, and great turn around time!"

"I needed to replace all four tires on my car. I took advantage of the buy three get one free offer on Cooper tires...the price was great...Was able to get a four wheel alignment as well...and was surprised to get an additional rebate on my purchase. It was ready at the specified time. Excellent job"